One guy named Harry Campbell, who has a blog and podcast for rideshare drivers, recommends taking a ride as a passenger to research the competition. And it’s usually small unexpected touches that people take note of. They look for other ways to go above and beyond. However, people who really crush it know these are bare minimum requirements. A 13-minute video covers common courtesies like: Opening the door for passengers, having extra phone chargers on hand, serving bottled water, and looking professional. Lesson #1: Use small touches to get massive resultsĪll Uber drivers go through a crash course on how to offer good service. On one hand, you can find Reddit threads with those that are barely scraping by:Īnd on the other, you have some earning more than most people with graduate degrees: If you pay attention to the top dogs in any industry, you’ll notice they do far better than their competitors. And even if you’d rather shovel horse manure than be a driver, you’d be crazy to ignore the 6 lessons Uber drivers can teach you about distancing yourself from the competition online. GrowthLab is all about helping you start and grow a successful online business.
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